Retail Assistant - Night Shift x3 (111103-1225)

For informal enquiries, please contact Jonathan Fogarty (Recruitment Manager) at Jonathan.Fogarty@warwick.ac.uk 

Co-op is a multi-award winner supermarket located on central campus at the University of Warwick. Serving over 40,000 customers a week in term time, the store stocks an incredible range of international food, freshly baked goods, newspapers, stationary and everything else students and staff might be looking for.

We are committed to fostering an inclusive and adaptable working environment. If you have specific preferences or requirements, we welcome a conversation to explore how we can support you.

Are you passionate about customer service and love working in a fast-paced retail environment? We’re looking for a Retail Assistant to join our team at the new Co-op store on campus and help create a welcoming and enjoyable shopping experience for our customers.

What You’ll Be Doing:

Ensure the shop is adequately stocked, which  will involve:

• Replenishing and displaying stock to planogram following the SOP, ensuring every product has a shelf edge label.
• Re-stocking the shelves to ensure they are filled to an appropriate level.
• Working all stock (delivery, top stock and warehouse overs), ensuring replenishment is completed in rotation order.
• Storing over stocks that will not go on display appropriately either as; top stock, in the warehouse, cold store and freezer in an organised and efficient manner.

Serve customers in a thoughtful polite, considerate manner:

• Responding quickly and positively to customer questions

Ensure the shop is maintained and presented in a ‘customer ready’ state:

• Clearing and sorting rubbish for recycling collection.
• Ensuring all shelves are clean before replenishing stock items in the right place.
• Clearing up spillages and dealing with damaged goods to SOPs, maintaining a consciousness of Health and Safety implications.

What we’re looking for:

• Excellent communication and interpersonal skills.
• A team player with a proactive approach.
• Reliable, punctual, and well-presented.
• Previous retail experience.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

Warwick Food Group is a community of passionate people leading a collection of planet-friendly and food-centric campus services at the University of Warwick.

Our ambition is to break the mould of institutional catering in the higher education sector by offering exciting, vibrant, and inclusive dining and shopping options.

We are a world-leading research-intensive university founded in 1965. We are ranked 106th in the world and 8th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/.

* World University Ranking 2024, Guardian University Guide 2025

** Research Excellence Framework 2021

CLOSING DEADLINE: Wednesday 7th January 2026 at 11:55pm (UK Time)

To apply, please click "HERE" and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.

Your CV should include:

• Your education and employment history (including your most recent employment).
• Any other relevant experience (e.g. volunteering, extracurricular, etc.).

Your cover letter should explain:

• Your motivations for applying to the role.
• Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).

All essential criteria must be met by candidates who are invited to interview.

For guidance on writing a cover letter, see here.

• Interview Date: Week commencing 12th January 2026
• Start Date: January/February 2026

Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements.

We are proud to be a Living Wage employer.

Equality, Diversity, & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.

Find out more about our Social Inclusion work at Warwick.

We are also one of the six founder institutions of the EUTOPIA European University Alliance.

Safeguarding & DBS

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

• Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice.
• The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults).
• All employees, volunteers, and partners are expected to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction.

Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.