Programme Coordinator (Masters) (111544-0426)

Informal Queries

• For informal queries, please contact Jade Stratton (Deputy Programme Manager) at Jade.stratton@wbs.ac.uk

This role is to join the Global Online MBA (Warwick & London) (and Global Central Banking Qualification) programme team and the Programmes Quality Team within the Masters Portfolio at Warwick Business. The post will be based at Warwick Business School, University of Warwick. The successful candidate will also be required to work occasional evenings and shifts, including weekends, to meet customer needs.

This role will be spread over two teams – 60% (3 days) with the Global Online MBA programme team and 40% (2 days) with the Programmes Quality team, with working days in each team specified.

In this busy and varied role, you will be responsible for providing consistent and high-quality administrative support for courses and processes within our Masters portfolio. This will involve acting as the first point of contact for a range of enquirers and maintaining accurate records throughout the student life cycle (i.e. from pre-arrival to graduation). You may also assist with the organisation of internal and student events, such as recruitment and graduation events. As part of a large team of skilled administrators, this is your opportunity to really get involved with the daily running of our Masters portfolio.

You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work effectively in a matrix organisational context. Evidence of well-developed administration skills preferably in an HE environment and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and with attention to detail. You will be at ease working in a changing environment, being able to demonstrate flexibility to be involved in a number of operational support activities at a time of changing landscape in HE provision. Experience of providing administrative support to support the delivery of courses would be advantageous.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

You will be joining 7 other Programme Co-Ordinators, 5 Deputy Programme Managers and a Programme Manager on the Global Online MBA team, and 2 Deputy Quality Programme Managers and a Programmes Quality Manager in the Quality team. A lot of your student interaction will done in a virtual format (email, Teams, forums, phone calls etc), our global online MBA students do partake in residential teaching weeks so in-person interaction does take place too, also your support to the Quality team will give you opportunities to engage in person with our full time Masters students too.

We share a light and airy office with the teams of the other Masters programmes in the School, close to central campus and all the amenities that offers. The Office regularly holds events to encourage staff comradery and actively support wellbeing.

Warwick Business School (WBS) is a place where big ideas meet real impact. We’re part of a world-class university, but we’re more than just our reputation. For nearly 60 years, we’ve been helping people turn ambition into action, equipping them to make a real difference in the world. 

Please view our online brochure, specifically created for candidates, to gain further insight into working at Warwick Business School. 

About Us

We were the first UK business school to achieve triple accreditation (EQUIS, AMBA, AACSB), and our programmes consistently rank among the best - view all of our rankings here. 

But what really sets us apart is how it feels to be here. We’re down to earth, collaborative, and proud to create a place where staff, students and alumni feel at home. We want your time here to be as inspiring as it is rewarding, with the support, trust, and opportunities you need to grow both professionally and personally. 

Our Vision

The world needs smart ideas, and the leaders who can bring them to life. Those ideas only matter if they can be put into practice. Our vision is simple: to shape the people and ideas that will define what comes next and ensure they have everything they need to make it happen. 

Everything we do is underpinned by our CORE values and fuelled by a Change Maker mindset. We look for this shared commitment in everyone who joins our community. We nurture that mindset every day by creating a workplace where curiosity is encouraged, ideas are shared openly, and everyone has the chance to turn bold thinking into meaningful action. 

Change Makers

• See the bigger picture. They think beyond themselves, seek out different perspectives, and consider the ripple effect of their actions.
• Challenge the norm. They question the status quo and look for better ways to make a difference. 
• Have the drive to deliver. They don’t just imagine change; they put in the work to make it happen. 

Our CORE Values 

• Curiosity. We challenge, explore, and create to build a better future. 
• Openness. We welcome ideas, feedback, and change to keep moving forward. 
• Restlessness. We’re never content to stand still; we keep striving for more. 
• Excellence. We hold ourselves to the highest standards in everything we do. 

We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/.

* World University Ranking 2026, Complete University Guide 2026

** Research Excellence Framework 2021

CLOSING DEADLINE: Tuesday 9th June 2026 at 11:55pm (UK Time)

To apply, please click APPLY below and submit your application by the closing deadline. 

You will be asked to include a CV and cover letter. Within these documents, please:

1. Outline your employment and education history (including your most recent employment).

2. Outline the reasons for your interest in this position.

3. Demonstrate how you meet the requirements of the role with clear reference to each of the essential and desirable criteria in the Job Description (PDF attached below).

• Interview Date: To be confirmed
• Start Date: As soon as possible

Applications must be submitted by the closing deadline. Only applications submitted through our Careers Portal () will be considered.

You are welcome to include any careers breaks you may have taken (e.g. parental/caring/long-term sick leave).

Please note that if you do not evidence the essential criteria, the hiring panel may not be able to shortlist your application. For guidance on how to format a cover letter, see here.

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. For more information, see here.

We are proud to be a Living Wage employer.

Equality, Diversity, & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.

Find out more about our Social Inclusion work at Warwick.

Find out more about our awards and accreditations.

We are also one of the six founder institutions of the EUTOPIA European University Alliance.

Safeguarding & DBS

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

• Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice.
• The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults).
• All employees, volunteers, and partners are expected to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction.

Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.