Food and Beverage Team Leader (01260-1025)

For informal enquiries, please contact Aaron Dennis  (Operations Manager – Food and Beverage) at Aaron.Dennis.1@warwick.ac.uk

Work Location

• Please note that due to the nature of this role and business operation requirements, the successful applicant will be required to work the majority of their time on campus.

Are you passionate about delivering exceptional service and leading a team to success? We have an exciting opportunity for a motivated individual to join us as a Team Leader ensuring our food and beverage service meets the highest standards and complies with all food safety regulations. 

Working hours up to 36.5 hours per week.

We are looking to recruit a Team Leader to assist in the supervision and management of food & beverage service across the Warwick Conferences portfolio, ensuring all standards are maintained to a high level so customers receive the best possible service. You’ll have delegated responsibility for leading the team on shift in addition to overseeing training to develop a fantastic, service focused team and embedding Warwick Conferences high standards. You will be required to work any 5 days in 7 working a variety of shifts between the hours of 7am – midnight, including weekends.

By working closely with the Manager and Assistant Manager you’ll assist with managing shifts and the supervision of a team of both contracted and Unitemps Food and Beverage Assistants to maintain the excellence of our offering. You'll play a vital role in ensuring the smooth operation of our food service and be the first point of contact for our customers, providing advice and assistance, ensuring any queries are dealt with professionally and in a timely manner.

Your responsibilities will include leading the team in a guest centric service culture by ensuring the service areas are ready and set in accordance with booking system details. You’ll ensure the team are prepared, knowledgeable and motivated by delivering a pre-service briefing and checking all service checklists are completed.

Your keen eye for detail will ensure everything is exactly right and address any basic team issues or concerns, escalating to the line manager as required. You’ll thrive with supporting the wider business in helping to maximise income and profitability. Additionally, you'll play a pivotal role in maintaining Health and Safety standards, particularly regarding Food Safety and allergen protocols. 

If you're ready to make a difference and be part of an extraordinary dining experience, apply now and realise your potential at Warwick Conferences. For further information regarding the skills required for this role please see the personal specification section of the attached job description.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

Warwick Conferences offers a range of world-class meeting and conferences facilities in a lively and attractive destination. We’re proud to be part of the University of Warwick and located on its leafy green campus. An organisation that invests all its profits into social benefit – education for students, or world-leading research to improve lives globally.

Our mission is to ensure that every Warwick Conferences customer is entirely delighted by their experience with us. The role of our dedicated team is to create lasting, memorable events that achieve everything our customers hope for and more. We have endless stories of how our people go the extra mile every day for our customers. Constantly on the look-out for any improvement to make, taking personal pride in their work and supporting each other to deliver their very best. Our entire team works together to develop clever ideas to deliver a unique experience for delegates, for every client.

We are a world-leading research-intensive university founded in 1965. We are ranked 67th in the world and 10th in the UK. 92% of our research is rated world-leading or internationally excellent.*

Find out more about us on our website.

* QS World University Rankings 2024, Research Excellence Framework 2021

CLOSING DEADLINE: Sunday 26th October 2025 at 23:55 (BST)

To apply, please click "Apply" below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.

Your CV should include:

• Your education and employment history (including your most recent employment).
• Any other relevant experience (e.g. volunteering, extracurricular, etc.).

Your cover letter should explain:

• Your motivations for applying to the role.
• Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).

All essential criteria must be met by candidates who are invited to interview.

For guidance on writing a cover letter, see here.

• Interview Date: To be confirmed 
• Start Date: To be confirmed

Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements.

We are proud to be a Living Wage employer.

Equality, Diversity, & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.

Find out more about our Social Inclusion work at Warwick.

We are also one of the six founder institutions of the EUTOPIA European University Alliance.

Safeguarding & DBS

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

• Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice.
• The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults).
• All employees, volunteers, and partners are expected to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction.

Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.