Senior Educational Support Services Assistant (SESSA) (106391-0426)

Informal Queries

• For informal queries about the role, please contact Lucy Pollard, Taught Programmes Officer, at Lucy.Pollard@warwick.ac.uk.

Flexible Working

• We will consider applications for employment on a part-time or other flexible working basis (e.g. job share), despite the position being advertised as full-time.

You will join the Educational Support Services team in the School of Life Sciences at Warwick University. The School of Life Science is based at the University’s Gibbet Hill site.

The Student Office is open to students five days a week. Due to the nature of this role, there is an expectation that the post-holder will spend a minimum of 80% of their time working on campus.

There may be periods requiring 100% on-campus presence (e.g. during teaching or exam periods, or to provide team cover), particularly within the first three months to support training.

Following successful completion of the training period, hybrid working may be available, typically allowing for one day per week working from home. There is also a requirement to work up to 6 Saturdays a year to support open and offer holder days.

We and the wider University of Warwick environment offer substantial opportunities for professional development including regular opportunities to attend international conferences.

We are looking for individuals with excellent administrative and customer service skills to provide support to students and staff in a busy office environment.

You will have strong organisational skills, a proactive attitude and the ability to communicate confidently and professionally.

High IT literacy and attention to detail are essential, as is the ability to manage a busy workload with multiple priorities.

You should be comfortable working both independently and as part of a team.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

For further information about the School of Life Sciences, please see our website.

We believe that collegiality, openness, inclusivity and diversity are essential for an excellent research and teaching environment.

Our workplace ethic has enabled us to gain the Athena SWAN Silver award. We are dedicated to building a diverse and inclusive workplace and encourage applications from all groups with protected characteristics traditionally under-represented in STEM fields.

As part of our ongoing commitment to addressing gender equality under the Athena Swan chartermark, we would particularly encourage and welcome applications from female academics.

We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/.

* World University Ranking 2026, Complete University Guide 2026

** Research Excellence Framework 2021

CLOSING DEADLINE: Tuesday 26 May 2026 at 11:55pm (UK Time)

To apply, please click APPLY below and submit your application by the closing deadline. 

You will be asked to include a CV and cover letter. Within these documents, please:

1. Outline your employment and education history (including your most recent employment).

2. Outline the reasons for your interest in this position.

3. Demonstrate how you meet the requirements of the role with clear reference to each of the essential and desirable criteria in the Job Description (PDF attached below).

• Interview Date: To be confirmed
• Start Date: To be confirmed

Applications must be submitted by the closing deadline -- you will not be able to submit an application form even if you opened it before the stated deadline. Only applications submitted through our Careers Portal will be considered.

You are welcome to include any careers breaks you may have taken (e.g. parental/caring/long-term sick leave).

Please note that if you do not evidence the essential criteria, the hiring panel may not be able to shortlist your application. For guidance on how to format a cover letter, see here.

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements.

We are proud to be a Living Wage employer.