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Informal Queries
This is a key Business Analyst role within a strategically important programme of critical IT delivery. You will support the analysis and design of complex technology change across core systems that are fundamental to the organisation’s stability, security, and day‑to‑day operations. Working across both business and technical domains, you will act as a trusted intermediary, ensuring that requirements are clearly understood, well defined, and achievable within a complex delivery landscape.
You will engage closely with service owners, technical specialists, and wider stakeholders to understand current‑state processes, identify risks and dependencies, and shape future‑state solutions. The role requires strong analytical thinking, attention to detail, and the ability to communicate clearly in environments where change is high‑impact and time‑critical. Through your work, you will help ensure that essential IT services are resilient, sustainable, and aligned with organisational priorities and long‑term strategy.
You are an experienced and driven Business Analyst who thrives in complex, high‑impact IT environments where resilience, stability and security are critical. You are confident operating amid significant change and are comfortable working across a range of delivery methodologies, including agile and hybrid models.
You bring proven experience of business analysis within complex and mission‑critical IT services, with the ability to understand technical architectures, service management, and operational risk. You excel at engaging a wide range of stakeholders, translating technical concepts into clear business outcomes, and ensuring that requirements support both immediate operational needs and longer‑term strategic goals.
For details on the experience and skills required, please refer to the job description attached as a PDF below.
You’ll join the Information & Digital Group (IDG), a team committed to delivering high quality, secure and reliable technology capabilities for the University.
The department works collaboratively with stakeholders across the institution to ensure that digital solutions meet both immediate and long-term needs.
As part of a supportive and forward-thinking environment, you’ll contribute to a culture of continuous improvement, innovation and professional development, helping to shape the University’s digital landscape.
We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**
Find out more about us at warwick.ac.uk/about/.
* World University Ranking 2026, Complete University Guide 2026
** Research Excellence Framework 2021
CLOSING DEADLINE: Tuesday 9th June 2026 at 11:55pm (UK Time)
To apply, please click APPLY below and submit your application by the closing deadline.
You will be asked to include a CV and cover letter. Within these documents, please:
1. Outline your employment and education history (including your most recent employment).
2. Outline the reasons for your interest in this position.
3. Demonstrate how you meet the requirements of the role with clear reference to each of the essential and desirable criteria in the Job Description (PDF attached below).
Applications must be submitted by the closing deadline -- you will not be able to submit an application form even if you opened it before the stated deadline. Only applications submitted through our Careers Portal will be considered.
You are welcome to include any careers breaks you may have taken (e.g. parental/caring/long-term sick leave).
Please note that if you do not evidence the essential criteria, the hiring panel may not be able to shortlist your application. For guidance on how to format a cover letter, see here.
We provide a comprehensive range of benefits, including:
We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. For more information, see here.
We are proud to be a Living Wage employer.
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.
This opportunity is closed to applications.
